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20 Feb 2016

Full-Time Service Writer/Foreman in Regina

Custom Truck Sales Inc. – Posted by ReceptionistJobs Regina, Saskatchewan, Canada

Job Description

CTS Regina a Leader in the Truck and Transport Industry is looking for a person who enjoys coming to work as a TEAM player with a goal to Delight our Customer’s experience at every visit.

As a Service Advisor/Assistant Foreman, here are a few of the responsibilities:
Schedules service appointments, obtains Customer and vehicle information, sets repair times and reviews all technician notes,dealing with Customers booking their vehicles in for repair. Writes up work orders clearly recording all reported defected symptoms. Obtains Customer approval through signature on work order. Establishes method of payment. Researches service history and vehicle information to identify warrantable repairs, notifying the Shop Foreman/Service Manager possible of warranty.

Establishes “Promised Times” in consulting with shop foreman. Checks on progress of work through out the day, updating Customer(s) on the progress of the repair. Reviews W/O to ensure work is complete and any additional authorized work is added. Closes work orders & explains completed work and all charges to Customer and obtains Customer signature

Insures Customer satisfaction is a priority, maintain a positive attitude and professional demeanor.

Only those applicant with previous service writing experience and experience in either truck, automotive or equipment environment may be contacted for an interview.

This position is a fast pace position with a lot of Customer(s) traffic with lots of changes on the go and is a Team oriented structure. The perfect candidate will have to have great organization/multi tasking skills, be able to multi task and be able to work on your own at times.

This full time position is Wednesday to Friday8:15am to 6:15pm and Saturday 7:30am to 6pm .

Not everyone will be contacted, only those whom meet or exceed the requirements will be contacted.

How to Apply

Please e-mail Resume to: barry.duncan@customtruck.ca

We encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. We thank all those who apply but only those selected for further consideration will be contacted.

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: Regina. Salaries: $10-$15 / hour, $15-$20 / hour, $20 + / hour, $20k – 40k, and $40k – 60k.


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