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Full-Time Fulltime Customer Service Representative in Kitchener
National (K-W) Self Storage is hiring!
We are looking to add a part-time (10-20 hours/week) Customer Service/Receptionist to our team! The successful candidate must be reliable, have excellent communication skills and at least 1 year customer service experience.
The Customer Service/Receptionist will have a variety of office tasks from answering phones to letter writing and data entry. The Customer Service/Receptionist will report to the General Manager and will be responsible for:
Handling daily business activities of a self-storage facility including, but not limited to:
On site retail sales and rentals;
Answering the phone, directing calls and taking messages;
Fax and/or email correspondence as necessary;
Signing up new customers, including entering all necessary information into the system provided;
Input details in data management program provided for rental contracts, or in writing, as necessary;
Monitoring and ordering office supplies; and
Maintaining clean and tidy office/facility areas, as required;
Creating documents and spreadsheets as directed by company personnel; and
All other duties as assigned by management.