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17 Nov 2017

Full-Time Fulltime Customer Service Representative in Guelph

ReceptionistJobs Guelph, Ontario, Canada

Job Description

A client in Guelph is looking for a Customer Service Representative – Bilingual French to join their growing Order Desk team.

In this role you will be responsible for but not limited to:
– Take incoming calls for an assigned territory
– Process returns, process changes and cancellations
– Receive and process orders accurately, requests for product inquiry, price quotations, contracts, returns and cancellations in a timely and professional manner
– Deal with customer complaints (i.e. customer service, shipping, transport as well as gather basic information on technical issues for Sales Reps)
– Gather info for Sales Reps as required

Advantages
– Permanent position with a reputable company
– Competitive salary – $35000 + Commission
– Must be able to work all 3 shifts if needed:
(8:00am-4:30pm, 9:00am-5:30pm and 10:30am-7:00pm)
– Direct hire with the client

Qualifications
The successful candidate will meet the following qualifications:
– Direct Customer Service Experience in an Order Desk Role
(candidates who have a call center experience are preferred)
– Must have previous experience working for a Manufacturing company
– High attention to detail and excellent communication
– Experience with SAP is an asset
– Proficient in Microsoft Word and Excel
– Must have excellent verbal and written communications
– Must be fully bilingual French

If you are interested in this position and meet the above qualifications apply directly online at www.randstad.ca then do a follow-up phone call to Saudia, Bobbie or Nisha at 519-772-0181 to our Waterloo office.

Saudia,
Bobbie,
Nisha

Phone Number:
519.772.0181
Fax Number:
519.772.0186

Randstad Canada

How to Apply

For details on how to apply, please visit: http://www.officereceptionistjobs.ca

We encourage all candidates who have the right mix of skills, abilities and a passion for excellence to apply. We thank all those who apply but only those selected for further consideration will be contacted.

Job Categories: Customer Service. Job Types: Full-Time. Job Tags: Guelph. Salaries: Negotiated.

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